Privacy Policy

SoCal Services
Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

SoCal Services DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Name, email address, phone number, physical address
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and feedback

2. How We Use Your Information

  • Providing and improving our services
  • Processing transactions and payments
  • Communicating with you about inquiries, appointments, and promotions
  • Enhancing website functionality and user experience
  • Ensuring security and fraud prevention
  • Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws

Opt-Out Instructions

  • You can cancel SMS notifications at any time by replying STOP
  • You will receive a final confirmation message
  • No further messages will be sent unless you re-opt in
  • All opt-out requests are processed immediately

Message Frequency & Content

  • Message frequency varies based on your interaction with us
  • Messages are directly related to requested services
  • We do not send promotional content without explicit consent

Help & Support

  • Reply HELP for assistance
  • Or contact us at: info@socalservicesusa.com

Carrier Information

  • Message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and others

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors, such as customer service providers, only to support service delivery.

All other use cases exclude SMS opt-in data and consent. This information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

Service Providers

  • Payment processors
  • Scheduling platforms, such as Housecall Pro
  • SMS providers

All providers are required to maintain confidentiality and security.

Legal Compliance

  • When required by law
  • To protect our rights
  • In response to legal requests

Business Transfers

In case of merger or sale, your data remains protected under this policy.

5. Data Security

  • Encryption of sensitive data
  • Secure access controls
  • Regular security updates
  • Employee data protection training
  • Backup and recovery systems

No system is 100% secure, but we use commercially acceptable protections.

6. Cookies & Tracking Technologies

We use cookies to analyze traffic, remember preferences, and improve user experience. You can disable cookies in your browser settings.

7. Your Rights & Choices

  • Access, update, or delete your data
  • Unsubscribe from emails
  • Opt out of SMS by replying STOP
  • Request how your data is used
  • Withdraw consent at any time

8. Third-Party Links

We are not responsible for third-party websites linked on our platform. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this policy at any time. The latest version will always be available on our website.

10. Contact Us

SoCal Services
Phone: (909) 809-6926
Email: socalservicesusa@gmail.com
Website: www.socalservicesusa.com

Final Note

By using our website and services, you agree to this Privacy Policy.